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Email Accounts Guide

Learn how to create and manage email accounts in CenterLeap. Set up signatures, auto-reply, forwarding rules, and share access with your team.

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Creating an Email Account

Before creating an email account, you need a verified domain. Once your domain is verified, follow these steps:

  1. Go to Dashboard → Email Accounts
  2. Click "Create Email Account"
  3. Select the domain you want to use
  4. Enter a username (the part before @) - e.g., "hello"
  5. Set a display name - this appears when you send emails
  6. Click "Create"

Automatic Encryption

Your email account is automatically configured with end-to-end encryption. A unique content key is generated and encrypted with your account's encryption password.

Email Signatures

Add a professional signature that appears at the bottom of your outgoing emails.

To set up your signature:

  1. Go to Email Accounts and click on an account
  2. Scroll to the "Signature" section
  3. Enter your signature text (supports basic formatting)
  4. Click "Save"

Example Signature:

Best regards,

John Smith

CEO, Acme Corporation

john@acme.com | +1 (555) 123-4567

Auto-Reply / Out of Office

Set up automatic replies when you're away or need to inform senders about response times.

To enable auto-reply:

  1. Go to Email Accounts and click on an account
  2. Find the "Auto-Reply" section
  3. Toggle the switch to enable
  4. Enter your auto-reply message
  5. Optionally set start and end dates
  6. Click "Save"

Rate Limiting

Auto-replies are sent at most once per hour to each sender to prevent email loops and spam.

Email Forwarding

Forward emails to another address. This is useful for centralizing emails or backing up to an external account.

Forwarding Types:

Incoming Emails

Forward emails that you receive to another address

Outgoing Emails

Forward a copy of emails you send to another address

To set up forwarding:

  1. Go to Email Accounts and click on an account
  2. Find the "Forwarding" section
  3. Click "Add Forwarding Rule"
  4. Enter the destination email address
  5. Select the forwarding type (incoming/outgoing/both)
  6. Choose whether to keep a copy in your mailbox
  7. Click "Save"

Verification Required

You'll need to verify the destination email address before forwarding becomes active. Check your inbox for a verification email.

Sharing Email Access

Share access to your email account with team members. This is useful for shared inboxes like support@, info@, or sales@.

Access Levels:

Owner

Full control including ability to delete the account and manage all settings

Full

Can send and receive emails, manage settings, but cannot delete the account

Manager

Can read and send emails, but limited settings access

Read Only

Can only read emails, cannot send or modify settings

To share an email account:

  1. Go to Email Accounts and click on an account
  2. Find the "Shared Access" section
  3. Click "Invite User"
  4. Enter the user's email address
  5. Select the access level
  6. Click "Send Invite"

Encryption Note

When you share an email account, the content key is re-encrypted for each user. This ensures end-to-end encryption is maintained for all shared members.

Send-Only Mode

Send-only mode allows you to use an email address for sending without receiving incoming emails. This is useful for:

  • Notification emails (no-reply@yourdomain.com)
  • Marketing campaigns with dedicated sending addresses
  • Transactional emails that shouldn't receive replies

To enable send-only mode:

  1. Go to Email Accounts and click on an account
  2. Find the "Settings" section
  3. Toggle "Send-Only Mode" to on
  4. Click "Save"

Note: In send-only mode, incoming emails will be rejected. If you need to receive replies, use email forwarding instead.