Continuous improvement, built in
Improve. Repeat. Win.
centerleap is the operations spine for field-service businesses. Every job becomes a record of what actually happened — so the work your crew does next week is measurably better than the work they did last week.
End-to-end encrypted mail. No AI training on your data. Self-hosted on dedicated infrastructure. Built by operators, for operators.
One cycle
This is what one improvement loop looks like.
Not a methodology slide. An actual job, end to end, on the platform. Once you see one, you see them all.
Monday 8:14 am
Tech taps “On the way” in the iOS app.
The customer’s phone buzzes with a real ETA, pulled from live driving conditions — not a one-hour arrival window. The dispatcher sees the truck move on the map.
Monday 9:42 am
Job closes with an outcome, not just a status.
Tech selects completed with issues— drain access panel was rusted shut and added 40 minutes. Photos, note, and time interval append to the job’s record.
Wednesday
The system spots the pattern.
Three of the last twelve drain calls hit the same rusted-panel problem. centerleap adds bring impact driverto your “kitchen sink — slow drain” job template. You approve in one tap.
Next Tuesday
Same job. New result.
Identical work order, same neighborhood. The tech shows up with the right tool, finishes 35 minutes sooner, and the customer texts back a five-star review unprompted.
That’s one cycle. Plan. Do. Study. Act. centerleap runs thousands of them in the background of your business — quietly, every day, on every job your team finishes.
Built for
Field-service teams with trucks on the road.
We built centerleap for the trades that live and die by dispatch, ETAs, and callbacks. If you have a crew, a customer waiting at home, and a phone that won’t stop ringing — keep reading.
Plumbing
Drain, repipe, fixture, service.
HVAC
Install, maintenance, on-call.
Electrical
Residential, commercial, service.
Cleaning
Residential routes, commercial.
Pest control
Routes, recurrence, treatments.
Locksmith
Mobile service, fleet, commercial.
Painting
Estimates, crews, multi-day jobs.
Lawn & landscape
Routes, recurring service.
Garage doors
Repair, install, weekend on-call.
Restoration
Water, fire, mold — 24/7 dispatch.
Not in this list but you’ve got a crew and a route? We probably fit. Tell us about your shop.
Replaces
Seven tools. One workspace. One loop.
Most shops bolt together Slack, Gmail, a CRM, a phone system, an SMS app, an e-sign app, and a dispatch tool. centerleap is one product — and because every surface shares the same data, every job feeds the improvement loop instead of getting stuck in a silo.
centerleap route
Replaces: ServiceTitan, Jobber, Housecall Pro
Dispatch + ETAs + on-the-way SMS.
centerleap crm
Replaces: Salesforce, HubSpot
Leads, customers, callback queue.
centerleap phone + text
Replaces: Twilio, RingCentral, OpenPhone
Real numbers, real ringing, real SMS.
centerleap mail
Replaces: Gmail, Outlook
Custom-domain inbox, end-to-end encrypted.
centerleap chat
Replaces: Slack, Teams
Channels scoped to your shop.
centerleap vault + esign
Replaces: Dropbox, DocuSign
Docs, contracts, signatures.
What we won’t do
Three promises we don’t bury in the fine print.
Your data is not training data.
AI features run on Anthropic and Google in zero-retention modes. Customer documents and content are never used to train models. You can exclude any folder or document from AI processing entirely.
Read moreEmail is encrypted end-to-end.
centerleap mail uses PGP at rest, with private keys wrapped by a key derived from your password that the server never sees. If someone breaks in, they get ciphertext.
Read moreNo free tier. No surprises.
We work on real margins. centerleap is a base subscription plus usage for AI tokens, call minutes, SMS segments, and documents processed. Pricing is on the pricing page, in full.
Read moreThree questions
The ones people ask first.
How long does it take to switch?
Most shops are live in two weeks. We migrate your contacts, your phone numbers, and your customer history. Your existing dispatch board keeps running while you cut over.
What if my crew isn’t technical?
The iOS app is the surface most of your crew touches. It does five things — clock in, see today’s jobs, navigate, mark a job done with an outcome, send the customer an ETA. That’s it. Office staff get the full web experience.
Does the improvement loop need new processes?
No. You don’t fill out forms or run meetings. The platform watches what actually happens on every job and surfaces patterns when it finds them. You approve or ignore. Most owners say yes to about a third of the suggestions.
Improve. Repeat. Win.
See your first cycle.
Tell us about your shop. We’ll walk through one real job on the platform — yours — and show you what the loop looks like on your work.